Refund policy

BOZEMAN’S LURES

NO RETURN / NO REFUND POLICY

Effective Date: August 11, 2026

At Bozeman’s Lures, every lure is carefully selected, prepared, painted, finished, inspected, and packaged with care. Many of our products are individually handcrafted and may require significant time and materials to complete.

Because of the nature of our products and the work involved in preparing each order, all sales are considered final unless Bozeman’s Lures provides prior written authorization for a return.

NO RETURNS OR REFUNDS WITHOUT AUTHORIZATION

Bozeman’s Lures does not accept returns, exchanges, cancellations, or refund requests simply because a customer changes their mind, no longer wants the item, ordered the wrong item, or is dissatisfied with a purchase for reasons unrelated to a verified product defect or an error made by Bozeman’s Lures.

Customers should carefully review their order before completing their purchase.

Do not send merchandise back to Bozeman’s Lures without receiving written authorization first.

Unauthorized returns may be refused and/or returned to the customer at the customer’s expense.

AUTHORIZED RETURNS

In limited circumstances, Bozeman’s Lures may authorize a return at its sole discretion.

An approved return does not automatically guarantee a refund. The returned merchandise must be received in acceptable condition and must meet all requirements provided by Bozeman’s Lures before any refund is considered.

For any authorized return, a $7.00 restocking fee will be charged for each individual item returned.

For example:

1 authorized returned item = $7 restocking fee
2 authorized returned items = $14 restocking fee
3 authorized returned items = $21 restocking fee
5 authorized returned items = $35 restocking fee

The restocking fee is deducted from any approved refund.

RETURN SHIPPING

Unless the return is the result of an error made by Bozeman’s Lures or another circumstance where applicable law requires otherwise, the customer is responsible for all costs associated with returning an authorized item.

Original shipping charges are non-refundable unless otherwise required by applicable law.

Bozeman’s Lures is not responsible for merchandise lost or damaged while being returned by the customer. Customers are strongly encouraged to use a shipping service that provides tracking and appropriate insurance.

CONDITION OF RETURNED MERCHANDISE

Any authorized returned item must be:

In the same condition in which it was received
Unused
Undamaged
Free from modifications
Free from excessive wear
Returned with all applicable packaging and accessories
Properly packaged to prevent damage during return shipping

Items that have been damaged, altered, modified, used, repainted, scratched, hooked, fished, or otherwise changed after delivery may not qualify for a refund.

CUSTOM-PAINTED & PERSONALIZED LURES

Custom-painted, personalized, commissioned, or otherwise specially made products are considered final sale and are not eligible for return or refund due to customer preference or a change of mind.

Custom products are created specifically according to the customer’s requested specifications and may not be resalable to another customer.

Customers are responsible for reviewing and approving custom specifications before production begins.

Once custom production has started, cancellations and modifications may not be possible.

DAMAGED OR INCORRECT ITEMS

If you believe your order arrived damaged, defective, incomplete, or different from what you ordered, please contact Bozeman’s Lures as soon as reasonably possible after delivery.

Please provide:

Your name
Order number
Description of the issue
Clear photographs of the item and packaging when applicable

Bozeman’s Lures will review the situation and determine the appropriate resolution.

If Bozeman’s Lures determines that an item was incorrectly shipped or arrived with a verified manufacturing or workmanship issue that is our responsibility, we will work with the customer toward an appropriate resolution.

REFUNDS

Refunds are not guaranteed and will only be issued when Bozeman’s Lures determines that a refund is appropriate under this policy and applicable law.

When a refund is approved, the applicable $7.00 per-item restocking fee, non-refundable shipping charges, and any other applicable deductions will be deducted from the refund amount where permitted by law.

Approved refunds will generally be issued to the original payment method.

Processing times may vary depending on the payment processor or financial institution.

ORDER CANCELLATIONS

Once an order has been placed, Bozeman’s Lures may begin processing, preparing, painting, packaging, or otherwise fulfilling the order.

Cancellation requests are therefore not guaranteed.

If Bozeman’s Lures agrees to cancel an order before shipment, any applicable costs or fees may be deducted from the amount refunded, to the extent permitted by applicable law.

Custom orders may not be cancelable once production has begun.

CUSTOMER RESPONSIBILITY

Customers are responsible for confirming that the product selected, quantity ordered, shipping information, and any customization details are correct before completing their purchase.

Bozeman’s Lures is not responsible for customer ordering errors, including incorrect size, color, style, quantity, shipping address, or other information supplied by the customer.

POLICY ENFORCEMENT

Bozeman’s Lures reserves the right to review each return or refund request individually.

No employee, representative, social-media message, or verbal conversation should be interpreted as approval of a return unless the return has been expressly authorized by Bozeman’s Lures.

Receiving a returned package does not automatically mean that a refund has been approved.

LEGAL RIGHTS

This policy is intended to establish the general return and refund practices of Bozeman’s Lures.

Nothing in this policy is intended to limit, waive, or eliminate any consumer rights or remedies that cannot legally be waived under applicable federal, state, or local law.

If applicable law provides a customer with a mandatory right to a return, refund, cancellation, warranty remedy, or other protection, that right will apply regardless of this policy.

FINAL SALE NOTICE

PLEASE READ BEFORE PURCHASING:

ALL BOZEMAN’S LURES SALES ARE FINAL UNLESS A RETURN HAS BEEN EXPRESSLY AUTHORIZED IN WRITING BY BOZEMAN’S LURES.

AUTHORIZED RETURNS ARE SUBJECT TO A $7.00 RESTOCKING FEE PER ITEM.

CUSTOM-PAINTED AND PERSONALIZED ITEMS ARE FINAL SALE AND ARE NOT RETURNABLE DUE TO CUSTOMER PREFERENCE OR CHANGE OF MIND, EXCEPT WHERE OTHERWISE REQUIRED BY APPLICABLE LAW.

DO NOT SHIP ANY ITEM BACK WITHOUT PRIOR WRITTEN AUTHORIZATION.

By completing a purchase, the customer acknowledges that they have had an opportunity to review this policy and agrees to be bound by it to the extent permitted by applicable law.

BOZEMAN’S LURES

One Catchy Lure